Frequently Asked Questions
- 1. Is Barlow Window Bros certified?
Barlow Window Bros is fully insured and certified. We have been helping residents of Provo, Orem, Salt Lake, and Davis County with all of their window cleaning needs since 2013. We are proud to offer a wide range of high-quality services including sparkly clean window cleaning, hard water restoration, screen cleaning, Christmas light installation, and much more.
2. What are our accepted forms of payment+
We take Venmo, cash, check, credit, debit, and most other payment methods. You name it; we can do it.
3. What equipment do we use?+
We use squeegees, soap brushes, sponges, extension poles, 0000 steel wool, window scrapers, screen openers, track vacuums, and microfiber/surgical towels. We have the capability to reach up to 40 ft by ladder. We also use a tool called a water fed pole. If you don't know what that is, check out this video: https://www.youtube.com/watch?v=k7rmeCvSuiE.
- 4. How often can you come?
We will come whenever you would like. The more often we come, the better the price, as it is easier for us to clean the window. We recommend cleaning your windows at least twice a year to ensure that your glass stays preserved for a longer time (especially with all the hard water that you can get from sprinklers).
- 5. How do I prepare for window cleaning?
If you are planning on getting your home ready for the window cleaners to show up, or simply to clean the windows yourself, here are some helpful pointers to help you prepare for this service. The absolute first thing you should do is to remove anything valuable or breakable away from your window sills. This is the area where most items get knocked to the ground and break. Meanwhile, if you have any beds, tables, couches, or other furniture in front of your windows, it is always helpful to move those away too. You really don't want someone standing on your furniture to access your windows. Some homeowners like to remove their screens for the window washers, but this may be counterproductive. We are a team of professionals, and we know how to best handle your screens without bending or breaking them, so leaving them in place is probably the best idea. The last thing that will help speed up the process is being prepared to pay the service tech when he or she is done working. Timely payments are always appreciated in any industry.